Last updated: March 2026
Privacy Policy
Visual Web Solutions (“VWS”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
This policy applies to information collected through our website at visualwebsolutions.ca (the “Site”) and through any direct communications with us.
1. Information We Collect
Information you provide directly. When you fill out our contact form, request an audit, or communicate with us via email, we collect the information you provide, which may include your name, email address, company name, business type, and details about your project or inquiry.
Information collected automatically. When you visit our Site, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and general geographic location. This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and contact form submissions, to provide and improve our services, to communicate with you about your project or engagement, to analyze how visitors use our Site so we can improve the experience, and to comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Cookies and Analytics
Our Site uses cookies and similar tracking technologies to analyze traffic and improve your experience. We may use third-party analytics services such as Google Analytics, which collect and process data about your use of the Site.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
4. Third-Party Services
We may use third-party services to operate our Site and deliver our services, including but not limited to web hosting providers, email services, analytics tools, and form processing tools. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your information.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by law. Contact form submissions and email correspondence are retained for the duration of any business relationship and for a reasonable period afterward.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our Site uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information: the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at info@visualwebsolutions.ca. We will respond to your request within 30 days.
8. Canadian Privacy Law (PIPEDA)
Visual Web Solutions complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect, use, and disclose personal information only with your knowledge and consent, and only for purposes that a reasonable person would consider appropriate in the circumstances.
9. International Visitors
Our Site is operated from Canada. If you are accessing the Site from outside Canada, your information may be transferred to, stored, and processed in Canada. By using the Site, you consent to the transfer of your information to Canada, where data protection laws may differ from those in your country.
10. Children’s Privacy
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this Site. We recommend reviewing this page periodically. The “Last updated” date at the top of this page indicates when the policy was most recently revised.
12. Contact
If you have questions about this Privacy Policy or how we handle your personal information, contact us at info@visualwebsolutions.ca.